Here are a couple of notes on taking the next step in becoming the "perfect" outpost. Nothing new or revolutionary here. Just some common sense that needs to be restated every now and then.

Remember that the kids in our patrol won't rise to a level higher than we set ourselves. Children will always rise to your expectations. If you expect a lot, you'll get a lot. But be aware that they often won't be able to hear your words as your actions can be shouting too loudly.

Your uniform

• must be tip top
• ironed
• patches in place
• correct coloured pants

Punctuality

• be there 30 minutes before program commences this is as important as your work - maybe more important - it's for God
• don't be ready to leave until 30mins past closing parade
• encourage your guides to be there at 15 minutes early

Going up the next step

• near enough is not good enough
• time to get real serious - lives are at stake

How to get attention

• whistle
• "hey" - loud and clear and sharp
• best: walk over to where they are
• worst: yell from one side of room to other exception: dangerous behaviour

How to give instructions

• walk up to child
• gain their attention
• speak slowly and clearly
• don't yell (shriek)

How to deal with disobedience

• reissue instruction "Johnny pack up the pencils" check for understanding/hearing
  - "Excuse me Johnny, did you hear me just ask you to pick up the
  pencils?"
• issue first warning - "Johnny, This is now the second time I've asked you
  to pick up the pencils. Please do it now or I will be forced to take
  you to the Senior Commander" - avoid any other threat
• implement escalation procedure - as per ·discipline policy

Tips and hints

• don't yell
• do speak clearly and firmly
• do check that the child understood or heard
• don't ask them to do what you wouldn't do yourself do buck in and help - be part of your group, not above it do
• praise good behaviour ALL the time